Account Security

Delete Account & Data

If you no longer wish to use Contel Mobile, you can request the deletion of your account and personal data at any time.

Important Information Regarding Data Deletion

Under standard privacy regulations (including Apple Developer terms), you have the right to request the permanent deletion of your account and personal information. Please review how we handle your request below.

What happens when you request deletion?

Upon successful verification of your identity, Contel Mobile will proceed to:

Regulatory Exception

As a registered telecommunications provider in the United States, Contel Mobile is legally mandated by the FCC and federal tax authorities to retain call detail records (CDRs), transaction history, and tax logs for a specified retention period. These records will be isolated, securely archived, and will not be used for marketing or commercial purposes.

How to submit your request

To ensure security, data deletion requests are processed manually by our human support agents. Choose your preferred contact method below to submit your request.

WhatsApp or Phone Call

Chat directly with a support agent on WhatsApp or speak to us via voice call. We are ready to help you handle your cancellation.

Email Support

Send an email request to our support team. We will verify your account details and confirm when your request has been fully processed.

Send Email Request contact@contelusamobile.com