How can we help you?
For us every connection is personal
Coverage
We are present in the entire US territory and have the country's fastest and most extensive 5G coverage. Check out our coverage map to check service in your area.
5G is the fifth generation of cellular network technology. It offers significantly faster speeds, lower latency, and greater capacity than its predecessor, 4G LTE.
We utilize the T-Mobile network to provide all our customers with the best performance and experience.
First, confirm that you are in our coverage network. If yes, try turning off your phone, waiting 30 seconds, and then turning it back on. If this does not work, contact our customer care support at 866 978 8143 or check our coverage map.
To access our 5G network, you need a compatible cell phone. If you already have one, 5G access is included in our plans.
No, but we have a customer service team available seven days a week to help you. Contact us at 866 978 8143 or through any other official channels.
Plans
An eSIM is a digital version of the traditional SIM card...
If you buy your eSIM directly through our app or website...
See the difference here
All our plans last 30 days.
Access your account on the app to monitor your internet usage.
You can pay with a credit card, Apple Pay, Google Pay, or Amazon Pay.
Installation
Open the camera, scan the QR code and follow the on-screen steps.
No. eSIM can only be active on one device at a time.
Portability
Use the app > Menu > Bring your number > Fill required info.
No. Your current service must be active for the transfer.
Payments
You can change your payment methods anytime in our app.
Autopay charges your card monthly to avoid interruption.
The help you need, your way.
Check our support options
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